Returns and Refunds Policy

Overview:

We stand behind our products with confidence and offer a 30-Day Money Back Guarantee on all of our products. Should you be unsatisfied with any product you’ve purchased from us, you can claim your money back within 30 days from the date it was shipped from our fulfillment center. This guarantee expires exactly 30 days after the shipment date.

Returning of Products:
As part of the 30-Day Money Back Guarantee, Products, whether opened or unopened, must be returned to us to ensure we maintain quality control and inspect returned items to further improve our products and services. A refund will not be initiated until we have received the returned product.

Please note that no refunds will be issued after the expiration of the 30-day guarantee period.

Furthermore, on limited occasions, we may sometimes offer a 14-day trial on our products.  If you purchased a specific product in which that singular product was eligable for a 14 Day Trial offer, you will have 14 days to use the product(s), as instructed on the label, from the date the item(s) were shipped from the fullfillment center. If you do not wish to be billed for the product when the 14 Day Trial completes, please visit this link and fill out the from before the 14 day trial ends: www.cravetimingsystem.com/canceltrialoffer.com. Unlike our standard 30-day policy, for this 14 Day trial offer, there’s no need to return the product.

How to Initiate a Refund:

To commence your return:

1. Submit the online form at cravetimingsystem.com/refunds
2. Upon confirmation, you’ll receive a return authorization number (“RA #”) along with shipping instructions for your return.

3. To return your product, you should mail your product to: {physical address}.

   You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

   Depending on where you live, the time it may take for your returned product to reach us may vary.

    You may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Inspection and Refund Notification:
Once we receive and inspect your returned product, we’ll email you to acknowledge its receipt. We’ll also inform you about the approval or rejection of your refund request.

If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a specified number of days.

Late or Missing Refunds:

• If you haven’t received your refund within the expected timeframe, please first revisit your bank account.

• Subsequently, reach out to your credit card company. Refund postings might take a while before they are officially listed.

• Consult with your bank next. Refund transactions often have some processing duration before appearing.

• If you’ve taken all these steps and your refund hasn’t arrived, please contact us at [insert your specific email address here].

We aim to ensure a smooth return and refund process for our valued customers. If you have further inquiries, our dedicated team is ready to assist.

If you need additional assistance, Contact us at refunds@cravetimingsystem.com for questions related to refunds and returns.